Frequently Asked Questions

WHAT IS EMPAC?
EMPAC is the employee assistance program for your company.  EMPAC provides help to employees and their immediate family members for marital and family issues, emotional and social concerns, work-related issues, alcohol and drug abuse, and financial and legal concerns.

EMPAC assesses the needs of employees or family members, and will then make an appropriate referral based on the assessment. Some employees are eligible for what is called short-term counseling. This benefit will give employees and their family members up to six sessions with an EMPAC counselor, free of charge.  
 

WHO KNOWS IF I COME TO EMPAC?
EMPAC is confidential. Your employer will not know that you utilized our services. Applicable state and federal laws regarding privacy and confidentiality regulate EMPAC.

If a person is an imminent threat to self or others, the authorities must be notified; beyond that, utilization of our services is confidential.
 

WHO PAYS FOR EMPAC?
Your employer pays for employee assistance services for the employees and their family members. There is absolutely no cost to the employee or family member when they utilize the services of EMPAC.

If EMPAC refers you outside their agency, there may be a cost. Often, health insurance will pay for a significant portion of the charges that may be incurred. EMPAC will assist you in finding an excellent preferred provider.
 

WHAT ARE THE CREDENTIALS OF YOUR STAFF?
All counselors are licensed, certified, and are graduate-level clinicians.
 

HOW DO I CONTACT EMPAC?
In the Wichita area, call 316-265-9922; outside Wichita, KS, call 800-234-0630. EMPAC is located in downtown Wichita in the R. H. Garvey Building, 300 W. Douglas, Suite 930..